Contact

Email a person, not a ticket queue.

We reply within one business day, Monday to Friday. Licence holders get priority.

Something isn't working, or you're not sure how to do something.

Buying, invoices for your records, volume licences for firms.

Report a vulnerability. We acknowledge within two business days.

Never email your company file, passwords or licence key. If we need more, we'll tell you exactly what to send.

What to include in a support email

AcboBooks version (Help → About) and Windows version.
What you were doing, what you expected, what happened — a screenshot of any error.
Whether the file is hosted on your network for other users.

AcboBooks — mailing address to be published with the public release.